There are also claims that one of the big board partners has completely stopped production of Intel's cards due to quality concerns, which certainly sounds worrying. Wallossek notes that Intel appears to be focusing on system integrators and OEM customers for its Alchemist cards and making the retail market much less of a priority (or not a priority at all).
It's claimed that, unlike Nvidia and AMD, Intel either could not or would not give any price guarantees, and its policies relating to RMAs and returns were significantly worse than those of its competitors. Igor Wallossek of Igor's Lab writes that he has spoken to some dealers, potential distributors, and manufacturers in the European area about Intel's Arc cards, and there was little interest to be found. But the company was likely unprepared for the level of apathy that has reportedly caused even its partners to shun the Arc cards. In context: Intel was always going to struggle with the launch of its Arc discreet graphics cards in the face of stiff competition, a rough economy, and mediocre, often buggy performance.
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